When making any changes to a video in Playable you must ensure to use the latest HTML Embed Code in your email template.

After all the changes have been made & saved, click on the Copy to Clipboard button on the Embed page. This refreshed code will have all the changes.

Some of these changes include:

  • Edits & Enhancements made in Playable's online video editor

  • Changes to the Link/URL address on the Summary or Click Action pages

  • Adjustments to the Width Size &/or Aspect Ratio on the Summary page

  • Changes to the Alt Image & Alt Text on the Videos page

More information:

Did this answer your question?