In addition to the Tutorial and Guide below, you can find more helpful information regarding Braze on our website.

Video Tutorial

Step-By-Step Guide:

  1. In your Playable account, go to Videos. Select the video to add to your Braze Email Template and click on the Embed tab.

  2. Select 'Braze (Appboy)' from the dropdown list and hit the Copy To Clipboard button to grab the Embed Code.

  3. In Braze, click on Campaigns under Engagement from the left panel. Hit the Create Campaign button on the top right and select Email.

  4. Enter the campaign name, scroll down and choose an HTML Template.

  5. Click 'Edit Email Body' in the top left corner, and switch to Classic Editor:

  6. Type a placeholder text in the email editor, a phrase where you want the video to appear. Example: "Insert Video". It can be anywhere, as long it allows you to type in.

  7. Switch to the HTML Editor again.

  8. Now, you need to click anywhere on the HTML field and press Cmd + F or Ctrl + F, and search for the placeholder text you typed in. For this example, find "Insert Video".

  9. Once the placeholder text is found, delete it and paste the Playable Embed Code.

  10. You can switch to Classic Editor to continue editing the email body then hit 'Done'. Make sure you complete your email template.

Use Third-Party Email Builder Integration To Create Email Campaigns in Brave

If you are not comfortable copying and pasting HTML code using the HTML Editor in Braze, you may want to check out third-party Drag and Drop Email Builders that work with Braze. For more information, click here.

For more information

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