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Video Incorrectly Cropped When Importing
Video Incorrectly Cropped When Importing

Avoid and fix incorrect video cropping when importing to Playable.

Anthony Mansour avatar
Written by Anthony Mansour
Updated over a week ago

During regular video import, the Playable AI analyzes your video frames and removes any letterbox:

If this behavior is not wanted, or in rare cases when the AI gets it wrong, just add the phrase "#CDSKIP" (shorthand for "skip the crop-detect") to the title of the video on Playable before it is uploaded:

The video letterbox will be retained and visible in your email:

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