Getting started with Playable

Here for the first time? See how Playable boost your audience engagement and email response rates.

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10 articles in this collection
Written by Anthony Mansour
Trouble shooting as you set up your video email

Why does my Video have no sound?

There is no Sound or Audio in the autoplay video.
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Written by Anthony Mansour
Updated over a week ago

Does video email work in Outlook email?

The video is not playing in some versions of Microsoft Outlook.
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Written by Anthony Mansour
Updated over a week ago

How to increase the 10 second video duration.

What is the recommended duration of autoplay videos in video emails?
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Written by Anthony Mansour
Updated over a week ago

What are the Click Action options?

Click Action lets you set the URL/ link, Video with Sound, or nothing.
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Written by Anthony Mansour
Updated over a week ago

My video is linking through to the Playable website.

How to change Playable's website as the default URL.
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Written by Anthony Mansour
Updated over a week ago

50% discount for registered Non-profits and Charities.

Playable gives a 50% discount to all registered Non-profits and Charities
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Written by Anthony Mansour
Updated over a week ago

Control the looping of the autoplay video?

How to start/stop the autoplay video looping.
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Written by Anthony Mansour
Updated over a week ago

How to remove the Playable branding and logo from your video?

Removing the Playable branding & logos from the video in the free account.
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Written by Anthony Mansour
Updated over a week ago

Which email platforms (ESP's) does Playable integrate with?

Playable has provided a full list of all the top email platforms (ESP's) that can use video email.
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Written by Anthony Mansour
Updated this week