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Getting started with Playable

Getting started with Playable

Here for the first time? See how Playable boost your audience engagement and email response rates.

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16 articles in this collection
Written by Bob Hitching and Anthony Mansour

What does the Playable branding look like on the Lifetime (AppSumo) plan?

See an example of a branded video
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Written by Bob Hitching
Updated over a week ago

What does the Playable branding look like during the 30-Day Free Trial?

See an example of a branded video
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Written by Bob Hitching
Updated over a week ago

What if my email platform isn't supported yet?

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Written by Bob Hitching
Updated over a week ago

How do I access Playable on Salesforce Marketing Cloud?

Learn how to add the Playable app from Salesforce AppExchange
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Written by Bob Hitching
Updated over a week ago

My video is not compiling

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Written by Bob Hitching
Updated over a week ago

Video vs GIF. What are the facts?

Playable breaks down HD Video Email versus Animated GIF in email.
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Written by Anthony Mansour
Updated over a week ago
Trouble shooting as you set up your video email

Why does my Video have no sound?

There is no Sound or Audio in the autoplay video.
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Written by Anthony Mansour
Updated over a week ago

Does video email work in Outlook email?

The video is not playing in some versions of Microsoft Outlook.
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Written by Anthony Mansour
Updated over a week ago

How to increase video duration.

What is the recommended duration of video emails?
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Written by Anthony Mansour
Updated over a week ago

What are the Click Action options?

Click Action lets you set the URL/ link, Video with Sound, or nothing.
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Written by Anthony Mansour
Updated over a week ago

My video is linking through to the Playable website.

How to change Playable's website as the default URL.
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Written by Anthony Mansour
Updated over a week ago

50% discount for registered Non-profits and Charities.

Playable gives a 50% discount to all registered Non-profits and Charities
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Written by Anthony Mansour
Updated over a week ago

Control the looping of the autoplay video?

How to start/stop the autoplay video looping.
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Written by Anthony Mansour
Updated over a week ago

How to remove the Playable branding and logo from your video?

Removing the Playable branding from your videos
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Written by Anthony Mansour
Updated over a week ago

Which email platforms (ESP's) does Playable integrate with?

Playable has provided a full list of all the top email platforms (ESP's) that can use video email.
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Written by Anthony Mansour
Updated this week
Video email best practice

7 tips to create responsive Video Email campaigns.

7 key insights for effective Video Email campaigns.
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Written by Anthony Mansour
Updated over a week ago