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Playable's FAQ
Search our Frequently Asked Questions for quick answers
Supported Video In Email Formats By Email Clients
Details Required When Sending An Email To support@playable.video
Whitelist Playable Servers On SFMC
Video Incorrectly Cropped When Importing
Why Is My Video Not Showing The Latest Edits?
About Playable's AppSumo Branding
How To Use Testing Platforms With Video Email?
Why Does My Video Email Have No Sound?
The Video Is Not Compiling
How To Save A Copy Of A Video?
How Much Data Does Video Email Use?
How To Increase Video Duration
How To Delete Existing Playable Videos?
How To Add a Link to Your Video?
How To Control Looping The Video In Email
Where Are My Videos Hosted?
The Essentials Plan
What Is Playable And How Does It Work?