All Collections
Playable's FAQ
Search our Frequently Asked Questions for quick answers
Supported Video In Email Formats By Email Clients
Details Required When Sending An Email To support@playable.video
Whitelist Playable Servers On SFMC
Video Incorrectly Cropped When Importing
Why Is My Video Not Showing The Latest Edits?
About Playable's AppSumo Branding
30-Day Free Trial Branding Examples
How To Use Testing Platforms With Video Email?
Why Does My Video Email Have No Sound?
The Video Is Not Compiling
How To Save A Copy Of A Video?
How Much Data Does Video Email Use?
How To Increase Video Duration
How To Delete Existing Playable Videos?
How To Add a Link to Your Video?
How To Control Looping The Video In Email
Where Are My Videos Hosted?
The Essentials Plan
What Is Playable And How Does It Work?